DEALERRATER RECOGNIZES HURON MOTOR PRODUCTS WITH A CONSUMER SATISFACTION AWARD & 3 DEALER OF THE YEAR AWARDS FOR ONTARIO
Dealership among the top auto dealers in Canada who demonstrate excellent customer service, as rated by online consumer reviews.
Huron Motor Products has been awarded a 2019 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2018 calendar year.
“We’d like to congratulate Huron Motor Products and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Huron Motor Products stands out amongst its peers in Canada.”
Huron Motor Products has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Huron Motor Products’s dealer page will find a “2019 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.
Exeter, ON – January 25th, 2019 – Huron Motor Products has also been awarded 3 2019 DealerRater Dealer of the Year Awards, which recognize auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.ca.
“Car buyers have spoken and have identified Huron Motor Products as the best Buick, GMC, and Chevrolet dealer to do business with in ON,” said DealerRater General Manager Jamie Oldershaw. “The quality and number of reviews for Huron Motor Products speak volumes of the top-notch experiences they provide to customers.”
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Huron Motor Products on its customer service, quality of work, friendliness, pricing and overall experience.
Huron Motor Products has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2018 calendar year.
“It is with great honour we celebrate this achievement. Customer satisfaction is always a priority at the dealership. This just goes to show what can happen when all departments of the dealership are on board, with the same common goals, and expectations”. – Bill Vandeworp (Sales Manager)
DealerRater features more than four million dealer reviews, and has a reachable audience of more than 32 million car shoppers each month. “Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” says Oldershaw. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers nearly 5 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.